1DROP ships worldwide with DHL Express and UPS. Shipping in the United States is sent by USPS priority mail and UPS. Shipping charges vary depending on product size and weight. Art prints and originals are carefully packaged with Heavy duty tubes and boxes. Occasionally, orders will be shipped flat as well. We can accommodate shipping refunds on multiple orders placed during a sale but it will be the gallery's discretion to make the adjustment. Our goal is to ensure the art arrives safely! Please contact us within 48 hours of receiving your print if you find any problems. Feel free to contact us for any additional shipping inquiries.
When will I receive my order?
We aim to dispatch your order asap after you have placed it usually the next day; however, please allow up to 7 days for the US and 28 days for delivery to overseas countries especially on big releases. Current COVID issues may also delay you from receiving your order.
How do I know when my order is dispatched?
As soon as your order has been sent out, our system will e-mail you to inform you.
I have not received my item…Help?
Please contact us and we’ll get to the bottom of it and send you tracking numbers etc.